How is the clinic notified about new appointment requests?
When a client requests a new appointment, the doctor will be notified email from where the request can be approved or rescheduled:
Also, all the requests will be visible in the internal Calendar. The clinic needs to accept them or reschedule with a new date/hour.
All the pending appointments that need to be accepted will be marked with yellow in the Calendar
If the clinic approves the request, the color will change to green, and the client will receive a confirmation email.
If you reschedule an appointment, the client will receive a notification with the proposed date and hour, from where he can confirm. Until he gives an answer, the appointment will be in color white meaning that the client confirmation is still pending.