Straight-forward pricing for your all-in-one solution!
• Free trial • Free data migration • Free onboarding & training • 24/7 customer support •
Frequently Asked Questions
How much does data migration take and cost?
We provide an easy to use, automatic data migration functionality that you can use for FREE and it takes less than 2 hours!
If you don’t want to worry about it or if you can’t extract your data, we also offer premium data migration that starts from $500. We are experienced with migrations from all the major vet software and even from paper records!
What kind of training do you provide?
We offer a comprehensive onboarding in order to get your entire clinic up to speed! We’ll analyze your current internal workflows and we’ll come up with a plan that fits your practice and that unlocks new opportunities. We include tips on best practices and change management for your team 😊
Wondering why it’s all free?
We believe that is unfair to pay for training when you already paid for the software. We also believe that a system should be easy to use and intuitive, so you can get advantage of it from day 1.
What type of support do you provide?
You can contact us via the chat button anytime! We are here for questions, tutorials, or advice – just let us know how we can help! We can also jump on a call or schedule a video meeting for more in-depth questions.
What lab integrations are available?
We have in-house and external lab integrations with IDEXX, Antech, and Abaxis.
Is there any lock in? When can I stop my subscription?
Digitail offers monthly and yearly subscriptions. You can stop at any time. Just let us know before the subscription renewal due date!
What kind of reminders can I send?
With Digitail, all the notifications and reminders are automatically sent – from next visits to follow-ups and wellness plans – you can be sure they reach your clients at the perfect time! The reminders can be sent via email, SMS, or in-app and you can easily customize the message, the recurrence, or the due date.
What can my clients do in the Pet Portal?
Digitail offers an integrated app for pet parents. Your clients will be able to book appointments with you, have access to their medical history, chat, request telemedicine services, and many more. They will also get instant updates and automatic reminders for their upcoming visits and wellness plans! Check out this page for more info!
Can I use Digitail from my mobile phone or tablet?
Yes! Digitail is a cloud solution that doesn’t need any special driver/software installations. You can access Digitail from your mobile phone, tablet, or any laptop/desktop computer you have. Simultaneously!
Data back-up reliability
Your data is safe. Digitail works with AWS to provide a reliable cloud solution and uses the latest encryption standards. On top of that, we have automatic backups to make sure your data is always safe.
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